Union of incoming tour operators of Armenia

The founding members recognized the need for a unified voice to protect the interests of tour operators and the traveling public. Today our active members represent the leading companies in travel and tourism, account for the big portion of the tour operator market in Armenia. We have over 35 full members and a dozen of associated members (tourism bus companies, resorts, carpet making companies, hotels etc.).
We joined UNWTO Global Code of Ethics and our members are required to adhere to the principles of ethical conduct, to carry out business according to a set of professional standards.

The following is a brief description of our plan, which envisages a dynamic and successful travel industry and sets out what we will do to support the delivery of that vision for the benefit of our Members and of tourism industry as a whole.

Our plan is broken up into seven strategic drivers, which brings together our strategic focus in support of successful travel and tourism industry.

Protection of UITO Members’ interests:

Successful businesses, competitive business environment, legislative reforms, certification process in the industry; helping to train qualified personnel;

UITO brand advantage, enhance the role and image of UITO Brand as the mark of quality and security.

Member advice, Consumer advice

Quality product, UITO Members are known for providing quality experiences that are reliable, accessible, safe and sustainable:

Provide high quality transport means, free movement of people, health and safety standards in destinations, Code of Conduct to protect consumer rights. Effective collaboration with hotels, resorts and B&B;

Leadership in sustainability, international collaboration,

CSR principles; rewarding jobs: opportunity, fairness and equality at the workplace;
Collaboration between private sector and local and national governments: mutual understanding and respect between the industry and the government, fair use of taxes, lobbying, public affairs , research/assessment
Voice of the industry, public relations, marketing communications.